Support
Support is the people who make Ppmly, not a ticket queue. Write about billing, about getting your asset register and service intervals in, or about whether it fits the way your site is maintained, and a person replies by email, usually within one working day.
If Ppmly Pro is not what you thought it was, write within 14 days of paying and we refund that month in full, by email, with no form to fill in. Cancelling needs no message at all: your account ends the subscription itself, effective at the period end. Prefer email? hello@ppmly.com reaches the same people.